my ninja crashes and not the reason

[julifro]

hello. Sorry if this is not the place for this message.

A few weeks ago I opened a message about this problem and indicated that I support the inicadores eliminated one by one to see if it solved.

I did and continues to freeze ninja

I have ninja installed on two computers with installation from scratch

charge the backup of the chart that I made previously

on both computers ninja crashes

third computer with 2 gigs of ram
ninja also freezes. 50% cpu usage and memory usage 50%

is the historical eurusd from 2013 to IB.
What can be the historical reason for the freeze?

I am in despair and do not want to buy another pc and ninja freeze again.

please help

Excuse my English. Thank You.

[NinjaTrader_PatrickH]

Hello julifro,

Thank you for your post.

Please advise how many Workspaces you have open (File > Workspaces) and the size of your database file which can be found by going to Documents-->NinjaTrader 7-->db folder and the database will be named 'NinjaTrader' and will be a .SDF file type.

• What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)
• What version of TWS are you using? You can check under TWS -> Help -> About -> Scroll to the Build #

In addition, please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please reference this thread in the body of the e-mail: "http://www.ninjatrader.com/support/forum/showthread.php?t=72678"

[newbie0101]

hello. Sorry if this is not the place for this message.

A few weeks ago I opened a message about this problem and indicated that I support the inicadores eliminated one by one to see if it solved.

I did and continues to freeze ninja

I have ninja installed on two computers with installation from scratch

charge the backup of the chart that I made previously

on both computers ninja crashes

third computer with 2 gigs of ram
ninja also freezes. 50% cpu usage and memory usage 50%

is the historical eurusd from 2013 to IB.
What can be the historical reason for the freeze?

I am in despair and do not want to buy another pc and ninja freeze again.

please help

Excuse my English. Thank You.

Hi julifro, so what was the problem you had a very prompt response from the support team
thanks Patrick but yet no follow up on your part. Let us know how it worked out?

[julifro]

I solved my problem.
I use two charts on the same instrument and line drawing in more temporary space and doubled in less temporary space.
The lower temporal space was less historical than the greater. The lines are crowded into a thick vertical line to the left of the chart.
Now I have two charts with the same historical and there is no problem.
Thanks for the help and sorry for my English.