No data on Dom Eurostoxx

[jaialro]

Hello, I have a problem in Eurostoxx. In mode sim there are not data on Dom with this future.

Thanks

Jaime.

[NinjaTrader_Jason]

Hello Jaime,

I assume you connect to a NinjaTrader Continuum demo connection.

Unfortunately there is an issue with Eurex instruments with CQG/Continuum demo connections - no realtime data is received. I can reproduce it on my end and I have received reports from other demo users as well. I have contacted CQG and they are looking into it. Once there is news regarding the matter, I will let you know.

[jaialro]

The problem continue.

Thanks.

[NinjaTrader_DrewO]

Hello,


Thanks for your note.


I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.


You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.


The log file will be named "log.20150309.txt"


You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.


The trace file will be named "trace.20150309.txt"


I look forward to hearing from you.

[jaialro]

Hi, I send you the files.
thanks.

[NinjaTrader_DrewO]

Hello,

These files will contain information that is best not shared on a public forum, such as this one. Because of that, we have removed the ability to download these files from your message.

Please send me a note to platformsupport (at) ninjatrader (dot) com and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response, and I will be happy to follow up with you from there.

I look forward to hearing from you.