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Prices not updated after disconnect.

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    Prices not updated after disconnect.

    I have IB as broker and eSignal as data provider.
    I have a problem with my home ADSL and sometimes it disconnects for less than a second, nothing to do right now.
    Anyway the issue is that some time when it disconnects all the charts continues updating but some others not. This is quiet random. What I know is that eSignal re-connects and receive information properly.
    If y try to reload the historical data nothing happens, and NT really doesn’t try to do it so I think the problem is something with NT.
    The worst part of this is that I am using a automatic system so if I restarts NT the system is stopped.

    Thanks

    #2
    What we would need to check is -

    - In this event, have both NT and eSignal application running
    - For data that has stopped in NT please check if it is stopped in eSignal as well
    - Please check to see if this data stopped in NT is only in the chart --> Do you get data in the Order panel quote window as well
    RayNinjaTrader Customer Service

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      #3
      Thanks

      I will check this the next time it happens and I will let you know.

      Cheers

      Comment

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