Price in chart is not moving

[fLife]

Hello,

i have problem with bar chart. I have lot of instruments, but only CAC40 chart is not moving, i can see price and bid/ask, these are changing, so i receive data from my provider kinetick. I ve tried restart my NT and data as well, nothing has changed.

Do you have any idea whats wrong ?

Thank you

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

Which version of NinjaTrader are you using? (Help > About)
Are you connected with Kinetick's free EOD service or a live account?

[fLife]

Hello Kyle,

i have version 7.0.1000.26 and i have realtime data from kinetick.

Thank you

[NinjaTrader_Kyle]

Hello,

Thank you for getting back to me.

Which Session Template is applied in the CAC40 chart? To check please right click in the chart and select Data Series. Inside the Data Series menu you will find a Session Template property.

While you are working within the Data Series menu please also ensure that the 'End Date' property uses today's date.

[fLife]

Of course, i checked that before i wrote you.

Tepmplate is use instrument settings and end date is this day, 23.2. 2015.

[NinjaTrader_Kyle]

Hello,

Thank you for getting back to me.

So that I may further investigate please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and your Kinetick User ID.