Unable to subscribe to market data error

[perrysingh]

My broker is IB, how can I get the data feed working?

thanks!

[NinjaTrader_CodyB]

Hello,

Thank you for your post perrysingh,

The following link will take you to a page that details the steps required for creating a connection to Interactive Brokers and specific connection configuration information.

http://www.ninjatrader.com/ConnectionGuides/Interactive-Brokers-Connection-Guide.php

You must have standalone Traders Workstation (TWS) version 944.3 (browser version is not supported) installed

http://www.ninjatrader.com/ninjatrader/TWS/tws40_install_944_3.exe

If we can be of any other assistance please let us know.

[NinjaTrader_CodyB]

Hello,
My apologies for my previous post.
So that I may investigate further with what is ocurring with your connection please send me your log and trace files.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the body of the email:ATTN CODY B
I look forward to assisting you.

[perrysingh]

Also when I try to open up futures charts it only gives me options like ES 12-14, why?

It should be ES 3-15...

Can someone remote access my NT and set it up properly?

[NinjaTrader_CodyB]

Hello,
Please follow the instructions below to rollover the expiration date of a futures contracts.

• From within the NinjaTrader Control Center window select the menu Tools > Instrument Manager
• Highlight the contract you wish to rollover in the left side of the Instrument Manager window
• Press the ">" button (the instrument will disappear from the list)
• Press the "<" button and the instrument should re-appear with the front month expiration date

http://www.ninjatrader.com/support/helpGuides/nt7/rolling_over_a_futures_contrac.htm

Please let us know if the Chart does not appear with the ES 03-15.