Issues with email service through NT

[pstrusi]

Hi Ninjas,

I use my same account [email protected], which is properly configured in "Options-Misc" tab. I've realized that my email alert is down, the error message received has to do with a failure in authentication. I set a new password for my email address, which is exactly entered as well in NT, but this continues to fail the connection.

Question:
- could it be cause my new password has some symbols as part of it?
- Is there any limitation in NT for numbers and letters only?
- Will have it to do with double validation of live.com accounts?

This is my actual configuration:

SERVER: smtp.live.com
PORT: 587 SSL BOX: Checked
USER: [email protected]
PASSWORD: "mypassword"

What else could it be?

Thanks

[pstrusi]

Yep! I should work in NT , kidding!!

I've found out that actually the error was triggered by the "Two-Steps verification" process for live.com accounts. I've simply eliminated Two-Steps verification and the mail service is once again ON.

I hope this can be helpful

[NinjaTrader_AlexC]

Hi there pstrusi, thanks for your post.

I was about to suggest that two-step verification might be the cause. Thanks for confirming that. I'll add that to our knowledge database.