data loading

[tunabomb]

Recently Ninjatrader is taking a very long time to load the data when I open it.
Use Continuum, have practically no other programs running, would it be faster to connect to Kinetick first then Continuum since there is some historical data in some work spaces.
Can you provide some info to speed up this data loading process. Thank You.

[NinjaTrader_DrewO]

Hello,

Thanks for your note.

I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20150129.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20150129.txt"

I look forward to hearing from you.