Why is stop order rejected?

[Atomic]

I am trying to understand why this stop order was rejected on the bases of it being a sell stop above the market when the stop was actually below the market. I tested the functionality this morning and it did not fail, but it failed yesterday.

[NinjaTrader_Bertrand]

Atomic, so this pretty close to the current inside market then? Could be that at the time you issued it on your end it seemed like a valid order, but actually at the time it hit the exchange / brokers server it would not be valid anymore as the price has moved.

[Atomic]

Atomic, so this pretty close to the current inside market then? Could be that at the time you issued it on your end it seemed like a valid order, but actually at the time it hit the exchange / brokers server it would not be valid anymore as the price has moved.

I don't think so. At the time the order was sent, the market was at 4164.00 so the stop at 4145.00 was well below the market. It did not get to the stop price for another 10 minutes.

[NinjaTrader_Bertrand]

Ok, understand - what kind of chart for NQ 03-15 is this screenshot from so I can review?

It would also help if you could attach or email in your trace / log files for the day in question.

[Atomic]

Ok, understand - what kind of chart for NQ 03-15 is this screenshot from so I can review?

It would also help if you could attach or email in your trace / log files for the day in question.

This is a 3 minute @NQ.D chart. Same code ran today and did not misfire although the trade was in the other direction. Where do I send the logs?

I am using the TS data feed, if that makes any difference.

[NinjaTrader_Bertrand]

You could contact us via Help > Mail to Support from inside NT to send the files or just manually attach to an email to platformsupport at ninjatrader dot com.

So you're sending the order via DLL interface from TS to NT and have the NT simulation engine driven by the TS feed?

[Atomic]

You could contact us via Help > Mail to Support from inside NT to send the files or just manually attach to an email to platformsupport at ninjatrader dot com.

So you're sending the order via DLL interface from TS to NT and have the NT simulation engine driven by the TS feed?

That is correct.