No market data for Nasdaq Index(comp), IB

[yuren5]

Hi,
Starting this morning I cannot receive data for Nasdaq Index(COMP) from IB. All other instruments are fine. Below is the error message:

"Error on reloading data Historical Merket Data Services error message: No market data permissions for NASDAQ IND (Panic)"

I remember it happened before, probably after another holiday. Is it possible because Ninjatrader keep requesting data for yesterday but there is actually no data since it was MLK day?

Thanks!

[NinjaTrader_AlexC]

Hi yuren5, thanks for your post.

Please send in your log and trace files for today so that I may look into what might be preventing you from receiving this data.

You can send these files to me by navigating to the Control Center-> Help-> Mail to Platform Support menu.

Please reference the following URL in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=71461

Looking forward to your reply.

[yuren5]

Just sent you the log file. Thanks!