NT frozen - restart takes long time

[tonynt]

Hello,

NT was frozen (circle of pointer) was running all the time and I closed with task-manager.

Now NT takes already 15min to start and sho charts.

Is there anything that can be reset or whatevery.

I dont want to rebuild my workspaces I use.

Thank you.
Tony

[NinjaTrader_ChristopherS]

Hello tonynt,

Please follow the instructions below to repair the NinjaTrader database.

Disconnect NinjaTrader from any open connections via File > Disconnect
From the NinjaTrader Control Center window select the menu Tools > Options
Select the "Data" tab
Press the "Repair DB" button
Press the "OK" button

Then review the Performance Tips section of our help guide for suggestions on how to improve performance.

http://www.ninjatrader.com/support/helpGuides/nt7/index.html?performance_tips2.htm

[korshunov2009]

Frozen NT8

Hello. How can I repair NT8 when none of the buttons work. After I kill the process and restart NT8, it still starts frozen. I tried everything. All day today. Nothing works.
Alex

[NinjaTrader_AlanS]

Hello korshunov2009,

Thanks for writing in to our Support team and welcome to the Support Forum!

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference this forum post by including a link to this post in the body of the email and put ATTN Alan S in the subject line.

I look forward to your reply.