IB - HMDS data farm connection broken.

[vishalct]

NT version - 7.0.1000.25
IB - 944.3

Since this morning I am getting this message for the Futures symbols. The stock symbols are loading fine in the charts.
"Error on loading chart data for ES 03-15 Globex": IB: HMDS data farm connection is broken."

I have already tried updating java, restarting computer, closing a few chart windows, creating new workspace - nothing worked.

I can replicate this issue even with a new workspace and just one ES intraday chart window.

Appreciate your help.
thanks

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

Please shut down NinjaTrader then update to the current 7.0.1000.26 release of the software via this link: http://ninjatrader.com/download-registration.php

After installing please restart NinjaTrader. Before connecting to any data source please open the Options menu. (Tools > Options) In the Data tab, click the 'Reset Instruments' button then restart NinjaTrader. Finally, reconnect to your data source and reload data.

[vishalct]

Hi Kyle,

I did all the steps from your message. Also updated Windows .NET framework.
It didn't help, still the same error message.

[NinjaTrader_Kyle]

Hello,

As you are now using the correct versions of NinjaTrader, NinjaTrader instrument settings and TWS I would recommend that you contact IB Support for further assistance.