No Data From CQG?

[BottomShark77]

No data. Backfill is working but not getting any TF data.

[BottomShark77]

Looks like I am the only one. Oh boy.

[NinjaTrader_ChelseaB]

Hi BottomShark77,

Thanks for your post.

Are you getting any error messages in the Log tab of the Control Center?

Are you using the most recent version of NinjaTrader (7.0.1000.26)?

Have you recently upgraded to the latest version?

Who are you connected to? (This is indicated in green in the lower left corner of the Control Center)

[BottomShark77]

Hi BottomShark77,

Thanks for your post.

Are you getting any error messages in the Log tab of the Control Center?

Are you using the most recent version of NinjaTrader (7.0.1000.26)?

Have you recently upgraded to the latest version?

Who are you connected to? (This is indicated in green in the lower left corner of the Control Center)

Using version .25 Says it is connected to CQG (Amp). Oh ****, log tab says I am not enabled for TF real time market depth or level I quotes, ect. Oh, boy now what have I done... Hmm...

[NinjaTrader_ChelseaB]

Hi BottomShark77,

Before you go to your broker, I'd like you to upgrade to the latest version and reset instruments. (This will correct any symbol mapping that may be causing an issue. If you still get the same message after the instrument reset then you will need to contact your broker and subscribe to the instrument.)

• Shutdown NinjaTrader
• Download NinjaTrader from the link below
• Click here to download NinjaTrader
• Double click the downloaded file to execute it
• Follow the on screen instructions
• Restart NinjaTrader

Also reset your instruments as well. This will pull in any newly mapped instruments, and updated rollover dates.
To do this:

• Disconnect from any connections
• Click Tools -> Options... -> select the Data tab
• Click the Reset Instruments button -> Restart NinjaTrader

[BottomShark77]

Hi BottomShark77,

Before you go to your broker, I'd like you to upgrade to the latest version and reset instruments. (This will correct any symbol mapping that may be causing an issue. If you still get the same message after the instrument reset then you will need to contact your broker and subscribe to the instrument.)

• Shutdown NinjaTrader
• Download NinjaTrader from the link below
• Click here to download NinjaTrader
• Double click the downloaded file to execute it
• Follow the on screen instructions
• Restart NinjaTrader

Also reset your instruments as well. This will pull in any newly mapped instruments, and updated rollover dates.
To do this:

• Disconnect from any connections
• Click Tools -> Options... -> select the Data tab
• Click the Reset Instruments button -> Restart NinjaTrader

The instructions you gave me worked. Thanks a lot!