Nt start up file missing

[joemiller]

C:\Users\cathy\AppData\Local\Temp\
THIS FILE IS REPORTED MISSING WHEN I TRY TO START NT. WHAT SHOULD I DO?

[NinjaTrader_PatrickH]

Hello joemiller,

Thank you for your post.

Please use the Microsoft utility Fix It to uninstall NinjaTrader: http://support.microsoft.com/mats/Pr..._and_Uninstall
Then download NinjaTrader and reinstall from the following link: http://www.ninjatrader.com/download-free.php

You will not lose your settings or files with these instructions. Make sure NOT to delete any files.

[joemiller]

can't find my license key

what should I do?

[NinjaTrader_PatrickH]

Hello joemiller,

Thank you for your response.

Please contact use platformsupport[at]ninjatrader[dot]com for your License Key.

[joemiller]

I'm reinstalled.

When i do an ''open worspace'' my saved work spaces aren't there?

When i try to do a ''connect'' to interactive brokers the connection choice is not there

please advise

[NinjaTrader_PatrickH]

Hello joemiller,

Thank you for your response.

Did you delete any files? Can you run a system restore through Windows to restore the files under (My) Documents\NinjaTrader 7?

[joemiller]

The short version of a long story is that quite possibly files were compromised / deleted earlier today.

Best i guess to start from square 1 ....
To begin, please tell me what to do to re-establish live connection to interactivebrokers.

[NinjaTrader_PatrickH]

Hello joemiller,

Thank you for your response.

Please visit the following link for information on setting up a connection to Interactive Brokers: http://www.ninjatrader.com/Connectio...tion-Guide.php

[joemiller]

hello joemiller,

thank you for your response.

Please visit the following link for information on setting up a connection to interactive brokers: http://www.ninjatrader.com/connectio...tion-guide.php

the video in the link instructs to ''clcik on the configure icon'' but that icon is not there [on interactive borkers trader work station] ?
What should i do?

[NinjaTrader_PatrickH]

Hello joemiller,

Try File > Global Configuration.