Data feed problem

[robinhenderson1991]

When I load a second instrument to a chart, it plots the exact same chart as instrument 1. How come?

[arbuthnot]

When I load a second instrument to a chart, it plots the exact same chart as instrument 1. How come?

Hi Robin

I'm sure one the brilliant Ninja experts will be able to help you here but may I suggest it would useful for them to know:

- what your main and second instruments are

- what are the time frames and bar types

- who supplies your data feed

Hope the issue is resolved soon.

[robinhenderson1991]

My data feed is Kinetick Real-Time Tick Data.

My chart instruments are NG 01-15 - Bid - 5 Second bars and NG 02-15 - Ask - 5 second bars.

Thank you!

[arbuthnot]

My data feed is Kinetick Real-Time Tick Data.

My chart instruments are NG 01-15 - Bid - 5 Second bars and NG 02-15 - Ask - 5 second bars.

Thank you!

Thanks. I hope that a Ninja staff member will be able to help you over the weekend.

[robinhenderson1991]

Thank you. I appreciate the help. Hope this gives them enough information to solve the problem.

[NinjaTrader_CalH]

Hello robinhenderson1991,

Can you please attach a screenshot of the chart that you have?

To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file. Click Reply -> Go Advanced -> Click the Paperclip icon

For detailed instructions please visit the following link

http://take-a-screenshot.org/

[robinhenderson1991]

Thank you for your response. As you can see in the screenshots, both bid / ask, as last prices are pretty much the same for both instruments. But if you check, NG 01-15 and NG 02-15 are not equal at all, also Friday's closing price is not correct for the second instrument.

[ninZa]

My data feed is Kinetick Real-Time Tick Data.

My chart instruments are NG 01-15 - Bid - 5 Second bars and NG 02-15 - Ask - 5 second bars.

Thank you!

I asked a rather similar question, and NT staff told that Kinetick real time feed only supplies bid & ask data for TICK chart. You are having Second chart, and that may be the reason.

[NinjaTrader_Kyle]

Hello,

Please try the following:
Open the Options menu (Tools > Options)
In the Data tab, set Merge Policy to 'DoNotMerge' then click OK.
Finally, return to the chart and reload data.

[robinhenderson1991]

Thank you! Problem solved.