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    Hello,

    i got this error message, as u can see in attachment. I have selected an account but i am still getting this error message.
    Attached Files

    #2
    fLife, thanks for the post - could you please contact us via Help > Mail to Support so we could review the diagnostic log / trace files?

    Can you still reproduce this if you open a new chart in your workspace and enable the ChartTrader interface then?
    BertrandNinjaTrader Customer Service

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      #3
      Hello

      The same problem.

      Comment


        #4
        Thanks, got the files and will review.
        BertrandNinjaTrader Customer Service

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          #5
          The problem remains after changing workspaces.

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            #6
            fLife, how did testing after a fresh restart of the platform work out? Would the issue persist then?
            BertrandNinjaTrader Customer Service

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              #7
              I re-load new one workspace, but problem remains. May be, i do something wrong, so can you please let me know, step by step, whats neccesary to do ? Thank you Bertrand

              Comment


                #8
                I fixed it, i had in one group two accounts and after delete this group, the problem does not exist anymore. What was the problem ? For my giving orde i didn use this group of accounts.

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