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Bad stop orders not deletable on Market Replay
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Bad stop orders not deletable on Market Replay
It happened several times in Market Replay that stop orders that hat been erroneously entered on the wrong side and therefore rejected are still showing as initialized in the orders table. They cannot be deleted or moved, and the system won't allow any other orders because it's assuming that there is an open ATM order that has to be filled first. Because dis- and reconnecting won't fix it, the only thing that's left to do is closing and restarting NT, which is frustrating. Anyone knows how to delete these "sticky" fake orders? -
Hello Loki45,
Thank you for your post.
So that I may investigate please contact me by email at Support [AT] NinjaTrader [DOT] com. In the message, please include a copy of today's log and trace files. Likewise, please let me know what time this took place so that I know which section of the files to review.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
- The log file will be named "log.20141114.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
- The trace file will be named "trace.20141114.txt"
KyleNinjaTrader Customer Service
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