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    Chart Trader not working

    I'm on SIM Mode, Account Groups, & Orders do not appear. Error message appeared to contact NT support. I tried restarting NT. No Luck.

    #2
    Hello,

    Thank you for your post.

    So that I may investigate please contact me at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace file.

    The file is located in the Documents > NinjaTrader 7 > Trace folder. I would need the 'trace.20141113.txt' file.
    KyleNinjaTrader Customer Service

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      #3
      Chart Trader Problem Again. 27 Message errors in Windows Task manager. (Chart Trader /Account Number).I will need remote assistance. Email me and I will forward contact number

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        #4
        Hello,

        Please contact us at PlatformSupport [AT] NinjaTrader [DOT] com and we will setup a time to review the issue with you remotely.
        KyleNinjaTrader Customer Service

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