Failure to unzip sever data Error Message

[billr]

I have been getting multiple Error messages lately: "Failed to unzip server data ICSharpCode.....Unexpected EOF" What is this?
Thanks.

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[florida99]

Hi,
I am now encountering this same Failure to Unzip error msg when downloading one instrument but not others (same charts and workspaces)

Thanks

[NinjaTrader_ChristopherJ]

Please follow the steps listed below to uninstall and reinstall NinjaTrader: With this procedure you will not lose any Workspaces, Charts, etc.

1. Close all running applications.
2. Then from the Start menu select --> Control Panel --> Add and Remove Programs.
3. From Add and Remove Programs select NinjaTrader 7 and click Remove.
4. Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
5. Reboot your machine.
6. Once these steps are completed, download NT7 from the link below:

http://www.ninjatrader.com/download-registration.php