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    Chart data not loading

    I am running NT version 64bit Release 7.0.1000.22 with Interactive Brokers Release 943.3. Chart data is loading to my IB page but will not load to NT page. The NT chart message states that data is loading, but the chart never comes up.
    May I send you today's log files for analysis please?
    Cary Frame

    #2
    Hello,

    Please close NinjaTrader and go to the Documents > NinjaTrader 7 > workspaces folder.

    Once in the workspace folder select the _Workspaces file and rename it to _Workspaces.old.

    Then launch NinjaTrader and open a chart.

    If the chart loads go to File > Workspace > Open Workspace and select your workspace.

    Let me know if you experience the same and if so at what point.
    Christopher S.NinjaTrader Customer Service

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