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No CL data from my IB account

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    No CL data from my IB account

    I can connect to my IB account, when I try to open a chart to load CL data, pop up a windows, "Error on loading chart data for 'CL 12-14 Nymex': Historical market Data Service error message: No market data permissions for NYMEX FUT"

    How can I fix it?

    Thanks,
    T

    #2
    Hello T,

    Thank you for your post.

    This message means that you are not enabled to receive data for this instrument. To resolve, you will need to contact IB to have this exchange enabled.

    Please let me know if I can be of any further assistance.
    Zach S.NinjaTrader Customer Service

    Comment


      #3
      Thanks for your quickly respond. Good staff.

      Comment

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