Charts not starting

Bonzai

Junior Member

Join Date: Mar 2008

Posts: 5
#1

Charts not starting

04-12-2008, 11:44 AM

Using volume ER2 charts with IB data feed, since updating from NT 6.5.10 beta to 6.5 stable my charts no longer start updating at 9:30am. I connect to IB no problem and the ask and bid numbers in chart trader change constantly but no new bars start drawing. To get bars to start painting I need to right click on each chart individually and select Format Data Series and click okay. It will then work okay until I restart NT the next morning.
Any Ideas?
Tags: None
NinjaTrader_JoshP

NinjaTrader Product Manager

Join Date: May 2007

Posts: 17520
#2

04-12-2008, 01:28 PM

Please try closing those charts and opening new charts. Save your workspace when you have reopened all new charts and see if the problem still persists.

Josh P.NinjaTrader Customer Service
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Bonzai

Junior Member

Join Date: Mar 2008

Posts: 5
#3

04-15-2008, 10:41 AM

Josh I tried what you recommended but it didn't work. Thanks, I guess I'll try contacting NT support.
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NinjaTrader_VinceB

NinjaTrader Customer Service

Join Date: Mar 2005

Posts: 2554
#4

04-16-2008, 07:32 AM

Hi Bonzai,

Did you ever send a note to support and is your issue solved?

Vince B.NinjaTrader Customer Service
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Bonzai

Junior Member

Join Date: Mar 2008

Posts: 5
#5

04-16-2008, 04:59 PM

yes I have emailed support, Jason is working on it but it is still unsolved.
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