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App crash (again)

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    App crash (again)

    App still crashing when I log off Zen Feed. Not always but often enough I would say.
    I've already installed, uninstalled, repaired DB, renamed DB...etc.
    Details:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: NinjaTrader.exe
    Application Version: 6.5.1000.1
    Application Timestamp: 47f23b09
    Fault Module Name: StackHash_fd00
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 3e5010c7
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    #2
    You could try a complete uninstall/reinstall:
    - make sure you are on latest 6.5.1000.1
    - create a backup of your NT by File->Utilities->Backup
    - uninstall NT
    - uninstall .NET 2.0
    - manually delete folder <my documents>/NinjaTrader6.5
    - clear your browser cache
    - reinstall .NET 2.0 from here: http://www.microsoft.com/downloads/d...displaylang=en
    - download and reinstall NT
    - start NT, enter your license key and setup again the ZenFire account connection and start working again

    If the issue persists, then I suggest trying a difference machine, since your Windows installation might be corrupted.
    If the issue is gone on a fresh setup then you could try restoring from the backup above.

    Comment


      #3
      I have 5 or 6 apps I use daily and your is the only one that crashes. I certainly don't think it's the computer or the OS. Just seems like NT craps outs. Has happened on other computer as well. Oh well, guess that's just the way thing are.
      Rok

      Comment


        #4
        I just sent an email to support and am having the same issue.

        Originally posted by rokafella View Post
        I have 5 or 6 apps I use daily and your is the only one that crashes. I certainly don't think it's the computer or the OS. Just seems like NT craps outs. Has happened on other computer as well. Oh well, guess that's just the way thing are.
        Rok

        Comment

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