TICK Data

[mephy]

Hello

I can't put tick chart ,How comes?

The smaller time frame that I have is 1 minute.

During the configuration of connection I have abilitatded the tick data.

Thank you

[NinjaTrader_Brandon]

Hello Mephy,

Thanks for your post.

What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)


Who are you connected to? This is displayed by green on lower left corner of the Control Center window.


What instrument (and expiry if applicable) have you selected?


Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

[mephy]

the version is 64 bit 7.0.1000.25
connection is with CQG
the instrument is ES 09-14
no error displayed

[mephy]

Forgot is demo

I have 2 icons on the desktop one 64 bit and other one 32 I guess.

I lunched both but the same problem

[NinjaTrader_Brandon]

Hello mephy,

Thanks for your reply.

Please disconnect and go to Tools> Options> Data> Reset Instruments
Exit NinjaTrader and open the following directory in Windows
(My) Documents\NinjaTrader 7\db\cache
Delete the contents within this folder
Restart NinjaTrader and test

If this does not resolve please write into platformsupport[at]ninjatrader[dot]com with a link to this forum topic so we can schedule a remote call

[mephy]

ok I fixed my Ignorance on the program.

But now I have to load the historical data seems.

[NinjaTrader_Brandon]

Hello mephy,

Thanks for your reply.

Please email platformsupport[at]ninjatrader[dot]com requesting a call for assistance with historical data and getting started with NinjaTrader and we would be happy to remote into your system to assist further.