Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Ninja gets stuck loading data using TD Ameritrade

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Ninja gets stuck loading data using TD Ameritrade

    This is a reproducible problem. I am trying out TD Ameritrade for stock data. I have a list of symbols in a Market Analyzer window. It loads some of the symbols but seems to be ""stuck". When I quit and reload Ninija, which is the only way to get it going again, It will stick loading data again. Not always on the same symbol, so I am assuming it is not a particular symbol with issues. Please advise. I have attached 2 screen shots, one showing the Market Analyzer window, and another showing the Control Panel with the status on the bottom. I am able to press abort, but it does nothing. I am also able to make menu selections within the control panel, like disconnect and exit. What does not work is if I select a symbol it does not load into the other chart windows, which I have linked. I am leaving it in the "stuck" state, in case you want a dump or to link to my system.

    John
    Attached Files

    #2
    Hello John,

    Thanks for writing in.

    To look into this further please email platformsupport[at]ninjatrader[dot]com your log and trace files for today. In the message also include a link to this forum topic.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
    The log file will be named "log.20140812.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
    The trace file will be named "trace.20140812.txt"

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    31 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, Yesterday, 02:41 AM
    0 responses
    14 views
    0 likes
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    22 views
    1 like
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    40 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    34 views
    0 likes
    Last Post CarlTrading  
    Working...
    X