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Slow NT and hung app error

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    Slow NT and hung app error

    For the past couple of days I have been having problems with slow response time with respect to moving charts around my workspace or adding objects to a chart. Frustrated, I then try to close down the NT app, but the usual dialogue box "Do you want to save such and such workspace" does not appear. So I go to task manager and do an "End Task" and I get a message which says that NT is 'unresponsive'. I have uploaded the error associated with a couple of these shutdowns and although the signatures are different the problem event is an "AppHangB1".
    I have 32 G of RAM with a quad-core water-cooled Intel i7 3.6 GHz CPU. CPU usage and physical memory at the time this crap is going down are both around 10%. Other computer programs and internet connectivity is OK. I have most recent NT version for Windows 7 Pro and am leasing a 'native' = non-broker version of the NT app.
    Any thoughts would be appreciated.
    TIA
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    #2
    Hello,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
    Christopher J.NinjaTrader Customer Service

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      #3
      Slow NT and hung app error

      Thanks Christopher J.

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