Some Workspaces lost on laptop

[dallasstarsfan]

Greetings,

I have a situation where I have created workspaces on my desktop computer and some of them are not showing up on my laptop. I have done a backup on the desktop and a restore on the laptop. Is there a common reason for this issue?

Thanks!

[NinjaTrader_ChelseaB]

Hi dallasstarsfan,

Are these items not showing when you click Open Workspace or are these not loading automatically?

[dallasstarsfan]

Hi Chelsea,

They are not showing up in my list of workspaces under the open workspace option.

[NinjaTrader_ChelseaB]

Hello dallasstarsfan,

I will need to see what is in the backup file and I would like to schedule a call with you.

Please send an email to platformsupport [at] ninjatrader [dot] com. In the email please add a link to this forum thread.

[dallasstarsfan]

Request sent. Thanks!