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NT Support Links for IQFEED and Interactive Brokers are gone

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    NT Support Links for IQFEED and Interactive Brokers are gone

    Hello,

    The NT website has undergone a massive reorganization since acquiring Mirrus Futures.

    Link: http://www.ninjatraderbrokerage.com/...data_providers

    Only lists Kinetick, Contimuum and Rithmic as supported data providers

    No links anymore for IQFEED and/or Interactive Brokers.

    CEO Raymond Deux said he has no intention of ending support of IQFEED & IB.

    Can you please provide me with the http links for IQFEED and IB support for connecting and software support for these providers

    #2
    Hello Lucius,

    Thanks for your post.

    Both the connection guides for IB and IQ Feed are still available on our website:

    IB: http://www.ninjatrader.com/Connectio...tion-Guide.php

    IQ Feed: http://www.ninjatrader.com/Connectio...tion-Guide.php
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      Hello Vince

      Thanks for the Links. I check these whenever a new release of software becomes available from IQFEED or IB to see if NT supports it and if I should or can upgrade.

      Regarding the NT website.

      HOME for the new NT website provides no navigation to the links you just provided me.

      I've attached a pic of the navigation bar that existed prior to the NT home page redesign that is now the new NT Brokerage homepage.

      The new NT Home (http://www.ninjatrader.com/) page does not have a way to navigate to Support > Help Guides like it did prior to Mirrus acquisition.

      I'm concerned.

      The new NT & Brokerage has no navigation to any other connections besides Kinetick, Contimuum and Rithmic.

      I use IQFEED with OFA Order Flow Analytics and I can't move off.

      I know your CEO Raymond Deux said he has no intention of ending support of IQFEED & IB.

      The new NT website seems to say otherwise.

      The message I'm getting based on the website is support for anything other than kinetick, contimmum or rithmic is being phased out
      Attached Files

      Comment


        #4
        Hello Lucius,

        We thank you for your concern, but you can navigate to the links from www.ninjatrader.com.

        I have created a short video on how to accomplish this:
        World's leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly.


        Please let us know if you're able to navigate to them as well after watching this video and if you have any further questions or concerns.
        Vince B.NinjaTrader Customer Service

        Comment


          #5
          Hello Vince,

          Very well. Sorry for being a bit on edge, but I've got a lifetime license and have invested a lot of my time and money into my platform and software.

          Thanks for the Video, a picture is worth a 1000 words.

          Comment

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