NT 7.0.1000.25 (Live) & IB Chart OHLC not getting correct

[datafeedexpert]

Hello,

I am using Latest build of NT & Realtime from IB Latest Build 946.2f, July 21,2014 1:22:08 PM, Today i had a problem with NSE (NIFTY50 & BANKNIFTY), NT CHART showing wrong OHLC from today market opening time , 9:15 to 9:20 , i tried all other option deleting symbol , uninstalling NT & clean all caches & folders etc,,,, but still the data problem was continue, basically TWS charts having correct data but NT charts are showing incorrect data.


Please Help to resolve the same......

[NinjaTrader_VinceB]

Hello,

Thank you for your post.

With TWS the official supported version is 944.3. Can you please uninstall your TWS and then install version 944.3 from our website here:

http://www.ninjatrader.com/ConnectionGuides/Interactive-Brokers-Connection-Guide.php

Furthermore, double check your settings on the same page above to make sure everything is configured correctly. After this connect again and see if that corrects your issue.

[datafeedexpert]

944.3 , also tried but the spike of that data still continue in nt charts

[NinjaTrader_VinceB]

Hello,

What happens when you right click in the chart--> Reload all historical data?

If that is of no help, close your chart--> go to Tools--> Historical Data Manager--> Edit tab--> Right click on the Banknifty--> Delete.
After this exit and restart NT and connect again. Has the spike disappeared?

[datafeedexpert]

No luck , i followed the same way & clearing cach & restart NT too but still spike is there

[NinjaTrader_PatrickH]

Hello datafeedexpert,

Thank you for your patience.

I will test this further on my end and follow up with you when I have additional information.

[NinjaTrader_PatrickH]

Hello datafeedexpert,

Thank you for your patience.

I am unable to reproduce this on my end. I would like to schedule a support call with you to look into this item on your PC. Please send me a note at platformsupport[at]ninjatrader[dot]com with this thread as the subject line: "http://www.ninjatrader.com/support/forum/showthread.php?t=67769"

[datafeedexpert]

Request mail was sent to you,



Thanks for your timely reply