Crashes after selection of instrument

[sultanoflondon]

Hello,

I am using the Sim101 version of NinjaTrader, using Yahoo for market data, on my PC on Windows 8.

Whenever I open up Ninja Trader, if I decide to make a trade, and I click on 'Stock', in the 'Type' drop-down menu, it freezes, and I cannot click on anything, not even the red cross in the top right of the screen. All I can do is go to the Task Manager and forcefully end Ninja Trader.


Please help.

[sultanoflondon]

Can anyone help me?

[NinjaTrader_ChristopherS]

Hello sultanoflondon,

Please send me you log and trace files.

Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please reference the following in the body of the email: ATTN: Chris S Ticket 1113650

[sultanoflondon]

Hello sultanoflondon,

Please send me you log and trace files.

Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please reference the following in the body of the email: ATTN: Chris S Ticket 1113650

I have emailed you, Chris.