chart arrow disappears?

[joemiller]

I have drawing tools text and arrows on a chart. when the chart is deleted and then recreated, the text is preserved but the arrows are not preserved?

any thoughts/suggestions about how to also preserve the arrows will be appreciated.

[NinjaTrader_ZachS]

Hello joemiller,

Thank you for your post.

Drawing objects are saved as part of the workspace. Thus, to save drawing objects, they must be applied to the chart and then you will go to Control Center -> File -> Workspaces -> Save Workspace. They do not get saved as part of a chart template.

Please let me know if I can be of any further assistance.

[joemiller]

when I do a ''Control Center -> File -> Workspaces -> Save Workspace'' there is no change ...

text is still preserved, as before, and arrows are still not preserved?

are other actions required [eg] restart ninja, etc. ?

[NinjaTrader_ZachS]

Hello,

Thank you for your response.

Can you send me a screenshot of what arrows you are talking about? Are you manually drawing these arrows?

I look forward to your response.

[joemiller]

both the arrows and the text are created using the drawing tools drop down menu

attached is a screen image

[NinjaTrader_ZachS]

Hello,

Thank you for your reply.

I cannot reproduce this behavior. When I save my workspace after applying text and arrows to my chart, they are preserved when I close and reopen the workspace.

I would like to set up a remote session with you. Please send a note to platformsupport(at)ninjatrader(dot)com with ATTN: Zach as the subject line and a link to this forum thread in the body.

I look forward to assisting you remotely.