Continuum is blocked

[Pcomm69]

Continuum is blocked
Candles (UT2 for instance) are not update in real time since this morning....

[NinjaTraderEcosystem_Jared]

Hi Pcomm69,

Thanks for your forum post.

Please send an email to support(at)ninjatrader(dot)com clarifying what is occurring to receive additional assistance with this matter.

We look forward to being of further assistance.

[Pcomm69]

all is done at the instant
probleme of regional backbone
thank

[Sarafima]

Connection problem

Ninja Trader is installed on my laptop. It's working at home. I took my laptop to work and tried to connect through my work network. Continuum did not connect. It was saying something with order processing error. Came home it's working. What might be a reason for that?

Thanks,

[NinjaTrader_Kyle]

Hello,

Based on your description a firewall at your office is likely preventing NinjaTrader from reaching Continuum servers.

[Sarafima]

Connection

So if ninja trader is installed at my laptop I can connect from everywhere in theory.
Is it correct?

[NinjaTrader_Kyle]

Hello,

There would be no login restrictions from the NinjaTrader side of things, correct.

[Sarafima]

platforms

Does it also mean I can have several ninja platforms installed on different laptops to be connected using my password account from any laptop?

[NinjaTrader_Kyle]

Hello,

This is possible within NinjaTrader but would require a single license key for each PC which is connected.

I am unsure whether your broker allows for multiple simultaneous logins to the same account however. You would need to contact your broker directly for an answer on that item.

[Sarafima]

But if they do not connect at the same time can I use the same license key?

[NinjaTrader_Kyle]

Hello,

Yes, if you are sure to log out of NInjaTrader on one PC before starting the software on another only a single license key is needed.