Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Strategy Analyzer not opening

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Strategy Analyzer not opening

    Nothing happening when I try to open a new strategy analyzer. Nothing in the log and Ive tried closing and reopening NT.

    #2
    Hello GKonheiser,

    Do you see the Strategy Analyzer in the Windows task bar? If so, please check if you can restore it from there using the right click menu.

    If the issue remains, please repair NinjaTrader from the 'Programs and Features' menu in the Windows Control Panel. Shut down NinjaTrader first and go to Windows start menu-->Control Panel-->Programs and Features. Highlight NinjaTrader 7 and click Repair. Subsequently check if the Strategy Analyzer opens as expected.

    If not, please send me the log and trace files. Log and trace files can be found at the following locations. Please attach the files in your email and send it to platformsupport [AT] ninjatrader [DOT] com. Put 'Att Jason, Strategy Analyzer not opening' in the subject header.

    C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20140707 for today. (log.yyyymmdd for any other date)

    C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20140707 for today. (trace.yyyymmdd for any other date)
    JasonNinjaTrader Customer Service

    Comment


      #3
      Just sent them

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by bortz, 11-06-2023, 08:04 AM
      47 responses
      1,611 views
      0 likes
      Last Post aligator  
      Started by jaybedreamin, Today, 05:56 PM
      0 responses
      9 views
      0 likes
      Last Post jaybedreamin  
      Started by DJ888, 04-16-2024, 06:09 PM
      6 responses
      19 views
      0 likes
      Last Post DJ888
      by DJ888
       
      Started by Jon17, Today, 04:33 PM
      0 responses
      6 views
      0 likes
      Last Post Jon17
      by Jon17
       
      Started by Javierw.ok, Today, 04:12 PM
      0 responses
      22 views
      0 likes
      Last Post Javierw.ok  
      Working...
      X