I'm having Connection Problems

[Yandychang]

I am Having the problem that shows in the screenshot attached. THe syste simply stopped receiving data from CQG. any ideas?

[NinjaTrader_ChristopherS]

Hello Yandychang,

Please disconnect from CQG, reset the instruments and restart NinjaTrader.

To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.

[Yandychang]

not resolved the issue

that did not resolve the issue... anything else?

[NinjaTrader_ChristopherS]

Hello Yandychang,

Please contact your broker to check your data subscription.

This message can indicate that the account is not enabled for this data.