ATM on DOM but not on Chart

[Keyser Soze]

I can get my ATM strategies on my DOM but when I try to put them on my Chart Trader the dropdown box only gives me a "none" option. Is there a way to create an ATM strategy on my Chart Trader?

[NinjaTrader_ZachS]

Hello,

Thank you for your post.

You will want to select the "..." button next to the text 'ATM Strategy' on Chart Trader. This will bring up a second window, where you will select <Custom> and set your parameters. You can also save ATM Strategies that you have set up by right-clicking in this window, selecting "Manage ATM Strategy Templates" and giving it a name. It will then be available from the drop down menu on the Chart Trader panel.

Please let us know if you need any further assistance.

[Keyser Soze]

It doesnt give me that option. It only gives me "none". But on my DOM it has all of my strategies.

[NinjaTrader_ZachS]

Hello,

Thank you for your response.

Please perform a repair installation of NinjaTrader and advise if you see the same.

Please note that following the steps below will not impact your charts, workspaces, custom indicators or any other NinjaTrader settings. This will simply repair the core components of NinjaTrader that may need to be reinstalled.

1. Copy your license key from Control Center -> Help -> License Key
2. Close all running applications.
3. Then from the Start menu select --> Control Panel --> Add and Remove Programs.
4. From Add and Remove Programs select NinjaTrader 7 and click Remove.
5. Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
6. Reboot your machine.
7. Once these steps are completed, download NT7 from the link below:

• http://www.ninjatrader.com/download-registration

[Keyser Soze]

before i do that, i tried a new chart and it does bring it up with a new chart. It just doesn't do it with an old existing chart that I has on the CL 07-14.

[NinjaTrader_ZachS]

Does it consistently work correctly with new charts? If so, it's a possibility that the old chart had just somehow become corrupt. The reinstall may not be necessary.

[Keyser Soze]

I just deleted the old chart and created a new one with the same indicators and it now works fine. Thank you for your help.