Order Pending ...nothing happening

[Instamess]

1. I placed this order. I got an "order pending" ... but nothing was happening. I waited several seconds and it wasn't a particularly busy time on the T&S, the initial manic activity on market open had subsided. Why is a pending order taking so long to get executed? My broker says it's an NT problem and other NT users have been experiencing it too.

2. How do you cancel a pending order? I kept clicking the cross next to the order on the DOM but nothing happened.

[NinjaTrader_Brandon]

Hello Instamess,

Thanks for your post.

Please email you log and trace files for today as attachments to support[at]ninjatrader[dot]com so wer can look into this further.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20140516.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20140516.txt"

In the message include a link to this forum topic.

To remove the pending order please disconnect and go to Tools> Options> Data> RepairDB then restart NinjaTrader