Problem to connect to FXCM server

[hlht_trader]

In the past I was able to connect to FXCM server in NinjaTrader and download data. Recently, i re-installed NinjaTrader 7 and I cannot connect to FXCM server any more.
The logs are as follows:

2014/5/15 21:53:13 Connection fxcm: Primary connection=Disconnected, Price feed=Disconnected
2014/5/15 21:53:12 Connection Time to flatten=0:00:00, Flatten all=Disabled
2014/5/15 21:53:12 Connection fxcm: Primary connection=Connected, Price feed=Connected
2014/5/15 21:53:08 Connection Connecting to NinjaTrader data server (DS21.NinjaTrader.com/31654)
2014/5/15 21:53:07 Connection Connecting to NinjaTrader data server (DS2.NinjaTrader.com/31654)
2014/5/15 21:53:07 Connection fxcm: Primary connection=Connecting, Price feed=Connecting
2014/5/15 21:52:57 Default Automated trading disabled
2014/5/15 21:52:57 Connection Optimized CPU performance enabled
2014/5/15 21:52:57 Default Order entry hot keys disabled
2014/5/15 21:52:57 Connection Global simulation mode enabled
2014/5/15 21:52:54 Default Current license: Type=SimulationOnly State=Verified StartDate=2005/1/1 EndDate=2099/12/1 Collective2 Dtn ESignal External Provider2 Provider3 Provider7 Replay Simulator Yahoo Gain InteractiveBrokers MBTrading Patsystems Provider4 Provider6 Provider8 Provider9 Provider10 Provider12 Provider14 Tda TrackData TradingTechnologies AdvancedStrategyManagement AutomatedTrading BasicEntry Charting SuperDom

Anyone knows what could be the problem?
b.t.w. I can use my FXCM account to log in the Fxcm Trading station.

Many thanks for the help in advance.

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

This may be due to a corrupt installation. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt