no connection

[robje737]

Hi there.

Have problems to get connection to datafeed.
Until this evening no problem at all.

Getting the following message:
Login failed: there can only one continuum adapter running at any time.

thx in advance.

Rob

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

Please contact me at Support AT NinjaTrader DOT com. In the message please include a link to this forum thread and a copy of today's trace file. The file is located in the Documents > NinjaTrader 7 > Trace folder. I would need the 'trace.20140506.txt' file.

[robje737]

Hello Kyle

Files send. Sleep now

Rob

[robje737]

Already a solution on this issue or known what caused this problem?
Thx.

Rob.

[NinjaTrader_Jason]

Hello Rob,

Unfortunately I cannot find the email with the files. Could you please resend the email and include your log file as well.

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20140507 for today. (log.yyyymmdd for any other date)

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20140507 for today. (trace.yyyymmdd for any other date)

Please put 'Att Jason, no connection' in the subject of your email.

[robje737]

Hello Jason.

Files send.

thx in advance.

Rob.

[NinjaTrader_Jason]

Hello Rob,

I have not received the email so far. Could you please send it to [email protected] as well.

[robje737]

hmmm strange.
send it via mail to support.

[NinjaTrader_Jason]

Do you receive a message that the email is sent successful?

If not, please send me the files manually. You can find them at the locations below.

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20140507 for today. (log.yyyymmdd for any other date)

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20140507 for today. (trace.yyyymmdd for any other date)