ALERT: Historical data server

[sandman]

Hello.

Seems today (March 28, 2014) we have again an issue with the historical data servers (for NG and TF). The charts are blank for the time period between around 3:20a.m. (European time) and the time of log-in.

Would be good if someone could test it at your end and if need be alert the Server Team.

sandman

[NinjaTrader_Jason]

Hello sandman,

I tested the TF and NG on my end and I experience missing data as well. Data is missing since 10:32 PM EDT as per the TF 06-14. The NG 05-14 is missing data since 10:20 PM EDT. I will send a report to server team. Thank you for reporting.

[tom4breakeven]

Hello,
there is also no data for FGBL, 6B and 6E.(Continum/Mirus)

[NinjaTrader_Jason]

We are aware of the FGBL and 6E. I will forward a report as per the 6B as well. Thank you for reporting.

[Tiixo]

I have also missing data on Z (FTSE Future) today.

[NinjaTrader_Jason]

Thank you for reporting. I will send a report as per the Z 06-14 as well.

[NinjaTrader_Jason]

Can you please restart NinjaTrader and re-connect to CQG or Continuum. Check if the missing data is loaded. We switched historical data servers. Upon testing on my end, I was able to load the missing data for the affected instruments: 6B, 6E, NG, TF, FGBL and Z.

[gwho13]

Hi - I am missing data for NQ, CL , ES from 03/22 up until 16:00 MST yesterday I am on Continuum

I just logged on and have tried to refresh but still missing

Thanks

[NinjaTrader_Jason]

Hello gwho13,

I tested CQG on my end and I experience missing data as well. Data only starts at 4:00 PM MST as per yesterday - 3/27. Data before this time can be missing up to 3/14, depending on how much historical data you have saved in NinjaTrader.

I have sent a new report to our server team. Once there is news regarding the matter, I will let you know.

[T11278]

Data provider

Is it specific to CGQ? How about NT with AMP/TTnet connection?

[NinjaTrader_Jason]

TT does not provide any historical data, only realtime data. When you connect to CQG or Continuum, historical data is loaded from our servers.

[ggm54]

Hello -

Historical data for GC and CL also missing.

[kmpc1]

Missing CQG Data for ES

I am missing data from 0715 to 1800 on 3/27 for ES.

What is the status of this issue please?

[NinjaTrader_Jason]

We are still looking into the issue. Please note that all instruments are affected.

[NinjaTrader_Jason]

Can you please restart NinjaTrader and check if the missing data is loaded. We have switched to another server.

Let me know if there is still data missing.