Chart not updating - Missed Strategy Trades

[xraptorx]

Hello,

I am testing a purchased Strategy on the daily chart. I noticed last night that the daily chart was not being updated automatically. It still showed Wednesday, 05 March as the last bar on the daily chart. I had to close the chart, download data and then reopen the chart to get the missing bars to fill in.

I am connected to Kinetick paid service and paying the fees plus non-professional fees for the future changes (nymex).

However, the daily charts do not automatically update.

In the data settings, I do NOT have merge historical data flag and I DO have get data from server (if available) checked.

Any advice what is wrong? I missed a couple trades due to this and it is starting to Irritate me about how many small struggles I have had to get NT running for one strategy.

[NinjaTrader_Jason]

Hello xraptorx,

Can you please check the items listed at the link below which can explain why charts do not receive realtime data.

http://www.ninjatrader.com/support/forum/showthread.php?t=3725

If the issue recurs, please let me know and check for any consistencies with today's occurrence.

[xraptorx]

Hello xraptorx,

Can you please check the items listed at the link below which can explain why charts do not receive realtime data.

http://www.ninjatrader.com/support/forum/showthread.php?t=3725

If the issue recurs, please let me know and check for any consistencies with today's occurrence.

HI Jason,

I have done this and still I have a problem where my charts are not updating. I have daily charts which show 11 March as last trade. I have a 1m chart which shows this morning about 10 hours ago when I opened it as last trade.

Kinetick real time is the data feed.

I have only struggled with one issue after another with NT and I really hope this will be fixed soon. I appreciate your advice.

[NinjaTrader_RyanL]

Hello xraptorx,


Thank you for the follow up.


When connecting to a data provider, you will be forced to use the session start and end times for that data provider on daily charts.

You can troubleshoot the daily chart by creating a 1440 minute chart to simulate a daily interval and use an ETH (Electronic Trading Hours), Default 24/7, or Default 24/5 Session Template.


Please let me know if this helps to resolve the situation or if I can provide any further assistance.