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NinjaTrader
Historical Data Missing From Charts
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Hello,
Thanks for your replies.
I am not seeing the missing data.
Please restart NinjaTrader, right click on your charts, and select Reload All Historical Data.
If this does not work please let me know the following.
What instrument and expiry are you checking?
What type of chart are you using? (example: Tick, Minute)
What time frame of data is missing? Please include your time zone alsoBrandonNinjaTrader Customer Service
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Hello Instamess,
Thanks for your post.
I have tested and verified that the tick data is properly available.
Please exit NinjaTrader and open the following directory in WIndows
Documents\NinjaTrader 7\db\cache
Delete the contents within this folder
Restart NinjaTrader and test
If this does not work please contact us at support[at]ninjatrader[dot]com to assist you furtherBrandonNinjaTrader Customer Service
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Thanks, but you seem to believe there's no problem and there's no missing data.
Could anyone else here please do a 4500 tick chart for the ES over the last week and post it here please? Mine is missing most of the pre-US open data. I'd be very grateful if someone could oblige.
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On the ES 3-14 contract, I'm missing the first 150 minutes of historical data on 3/10 and most of the first 110 minutes on 3/12. The period-type, whether 5 minute or longer, does not seem to matter. I thought this was supposed to be resolved over the weekend. Is this still a problem? If so, when will it be resolved? If not, what can I do to get those data on my charts?
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Hello,
What happens when you delete your cache folder?
Go to Windows Start menu--> Documents--> NinjaTrader 7--> DB folder--> Cache.
If that is of no help, please check your log tab in the control center, can you check and tell us what DS server you're connected to?Vince B.NinjaTrader Customer Service
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Hello meowflying,
Thanks for your post.
Who are you connected to? This is displayed in green at the bottom left of the Control Center
What instrument (and expiry if applicable) have you selected?
What chart type has missing data? (example: Tick, Minute)
What From and To time is missing data? Please include your time zone.BrandonNinjaTrader Customer Service
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Hello,
On the 6E 06-14 contract, I'm missing from 04:57:30 (European Time) and Time[0] the last/current bar. The period-type is Tick. If I Reload All Historical Data... no obtain data after 04:57:30, just in real time, I have a hole beetween the two periods.Last edited by merzo; 03-27-2014, 03:43 AM.
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