Unable to connect to Rithmic

[chmarin]

Hello

I am trying to connect to a Rithmic demo account and I am unable to do so.

With my multibroker license, Rithmic does not show up on the list of available connection providers.

With the standard simulation account (@SIM_F8...), it does show up as a connection provider but then I get the connection error Login failed: Please check your connection parameters and your internet connection.

I got the demo license on Feb the 3rd. I installed Ninja 7.0.1000.22 on Feb the 3rdas well.In the same platfform, CQG connection works fine with the Sim and multiboker license.

Thanks

[NinjaTrader_Jason]

Hello chmarin,

Can you please recreate the connection and make sure you enter the username and password correctly (case sensitive).

- Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
- Restart NinjaTrader
- Please go to the Tools menu--> select Account Connections and recreate the account connection.

You can find the Rithmic connection guide at the link below.

http://www.ninjatrader.com/ConnectionGuides/Rithmic-Connection-Guide.php

If the issue remains, please send me your Config.xml file so I can test your connection on my end. You can find the Config.xml file at C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7. Please attach it in your email. You can send it to support[at]ninjatrader[dot]com. Please put 'Att Jason, Unable to connect to Rithmic' in the subject header.

[RickAce]

Hello,

I am looking to setup Rithmic but it does not show up as a selection under "Provider:" ~ please advise.

[NinjaTrader_Jason]

Hello RickAce,

Your license key is likely set to a different broker technology. Please send me the license key you have entered at Control Center-->Help-->License Key. You can send it to support[at]ninjatrader[dot]com. Please put 'Att Jason, Unable to connect to Rithmic' in the subject header.

[chmarin]

Hello

I finally got the connection running.

As it was a demo key of Rithmic, I found I have to select the option Rithnic01PaperTrading instead of Rithmic01 as per the connection guide