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MBTrading: connected but no data

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    MBTrading: connected but no data

    Hello. I've been using an MBTrading demo account for some time with no problems. Today all of a sudden, the charts stopped updating. The MBT navigator works fine and the data are flowing in its window, NT is connected but the charts don't show any update. I have restarted and connected to the MBT server no problem every time with no results. I asked in their live chat bud they said if the navigator is working, it must be an NT problem. Can you help please? Thanks

    #2
    Hello,

    Thank you for your note.


    Please reset your instruments with the steps I have provided below:
    • Disconnect
    • Tools
    • Options
    • Data tab
    • Reset Instruments

    Next use the steps I have provided below to delete your cache:
    • Close NinjaTrader
    • Documents
    • NinjaTrader 7
    • Open the db folder
    • Delete the cache folder
    • Open NinjaTrader
    • Connect
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Perfect! It worked like a charme. Thank you very much, Christopher. Have a nice weekend

      Comment

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