login error "there can only be one CQG adapter running at a time"

[chirps]

Hello,

Yesterday I started getting errors about FCM and "unauthorized private label" errors, so I did an uninstall and clean reinstall with new license key. Now I am getting the above CQG adapter error. I've restarted the computer and tried reinstalling again, but keep getting it.

Can you help me fix it? This is a demo version.

Thanks,

Linda

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

Please contact me at Support AT NinjaTrader DOT com with a link to this forum thread and a copy of your Config file. You will find the file in the Documents > NInjaTrader 7 folder.

[Amarillo]

how u solve this problem

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

So that I may investigate to find the root cause of the issue please contact me at Support [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread as well as a copy of today's trace file. The trace file is located in the Documents > NinjaTrader 7 > Trace folder. I would need a copy of the 'trace.20140625.txt' file.