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new charts not building

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    new charts not building

    Hello,
    More and more frequently as the trading day goes on I am running into a problem opening up and creating a new chart. The chart opens with no price data, or correct price and time series. In order to create a new chart I am forced to restart ninjatrader.

    I need to get this resolved. Please advise. Attached is a screenshot.

    Thanks!
    Attached Files

    #2
    Hello,

    Thank you for reporting the issue.

    Please contact me at Support AT NinjaTrader DOT com. In your message, please include a link to this forum thread and a copy of today's trace file. This diagnostic file is located in the Documents > NinjaTrader 7 > Trace folder. I would need the 'trace.20140203.txt' file.
    KyleNinjaTrader Customer Service

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