no IB Data provider

[Archi49]

NT (sim) 7.0.1000.21 - IB TWS 938.1
there is no IB when I try to add a new data connection; multiple others are available.
How to connect?

[NinjaTrader_Cameron]

Hello,

Most likely your license key is not enabled for Interactive Brokers.

Please send a note to Support[At]NinjaTrader[Dot]Com.

Put ATTN: Cameron in the subject field and a link to this forum post in the body.

Include you license key, this can be found from the Control Center -> Help -> License Key.

[NinjaTrader_Cameron]

For anyone viewing,

I wanted to provide an update, issue was Anti-Virus/Firewall blocking NinjaTrader from accessing the Licensing servers.

If NinjaTrader cannot access the licensing servers, many options will be disabled.

Solution was found by Temporarily disabling the Anti-Virus/Firewall software and restarting NinjaTrader.

Furthermore, adding the following locations to the safe or exception lists for both Anti-Virus and Firewall.
C:\Program Files (x86)\NinjaTrader 7
\Documents\NinjaTrader 7