Orders not going through to MB Trading

[NinjaTrader_Ray]

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Thanks for reporting. I can't confirm yet but it would seem that MBT changed something in their back office since there had been another report of something similar and I can reproduce an issue with placing orders. This is currently under investigation.

Ray

[rbrow]

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Ok, thanks for updating me Ray!

Not sure if it will help you diagnose, but it seems I am able to login through a demo account, just not my live account. Maybe something on the live order server.

Thanks,
rbrow

[CajunBoy]

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I had the same type of issues on Friday..... No orders would go thru to MBTrading. Tried Sim Account and worked fine..........Need issue solved now, not by Feb 1st.............

[NinjaTrader_Dierk]

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Hmm ... hard to tell what's going wrong there. This would require debugging on a live account.

CajunBoy, rbow: Would you be willing to support us tracing down this issue? If so, please send a priority mail to support and refer to this post.

Thanks in advance.

[NinjaTrader_Ray]

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Cajun, what MBT version are you using?

[CajunBoy]

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Updated to latest version over the weekend. Did not work last week with the prior version.........

[rbrow]

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Hi,

NT is working with MBT v. 10.13.07 today.

Yes, I am available to help in any way you like. Just let me know what you need.

Thanks,
rbrow

[NinjaTrader_Ray]

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We have released an interim beta build that works with 10.13.08 MBT version only. If you wish to use it, please follow these instructions:

Uninstall current MBT via Windows Control Panel Add/Remove programs
Install the latest MBT
Uninstall current NTvia Windows Control Panel Add/Remove programs
Install the following interim build

www.ninjatrader-support.com/ninjatrader/nt5.1/NinjaTrader.Install.msi

Ray

[rbrow]

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Excellent! I just did the install and so far so good with 10.13.08. Thanks for the update! I will let you know if I see any issues.

Thanks again,
rbrow

[NinjaTrader_Ray]

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Great!

[CajunBoy]

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10.13.08 working fine for me so far this morning.............

Thanks !!!!

[cwrrussell]

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for the past couple days I cannot get my NinjaTrader to execute orders thru my MB account. I have uninstalled and reinstalled Ninja several times. Ninja shows tha it is connected and opens up my navigator window correctly but when I try to send an order they never make it to MB.

[NinjaTrader_VinceB]

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Hi Craig,

Is there an error when you place the order? Can you otherwise send an email directly from within NT5 under Help--> Mail to Support. That way we will have the log and can investigate your issue.

Please refer to this topic when you send the log.

Vince

[cwrrussell]

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Sent the mail from with in Ninja.

Craig

[cwrrussell]

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Vincent,

Did you get the email?



Craig