Continuum - Not getting real time data

[supermht]

i connected to Cotinuum, but my NT doesn't move, the price freeze.

[NinjaTrader_VinceB]

Hello,

Thanks for your post.

Can you please reset your instruments under Tools--> Options--> Data tab--> Reset Instruments.

If that doesn't work try right clicking in the chart--> Reload all historical data. Otherwise try exiting and restarting NinjaTrader.

Let us know if this corrects your issue.

[NinjaTrader_Matthew]

Hi,

Thanks for your report; can please clarify which instruments you're attempting to load? Are there any messages in Yellow on the Log tab of the Control Center?

[supermht]

Hello,

Thanks for your post.

Can you please reset your instruments under Tools--> Options--> Data tab--> Reset Instruments.

If that doesn't work try right clicking in the chart--> Reload all historical data. Otherwise try exiting and restarting NinjaTrader.

Let us know if this corrects your issue.

just reset instrument, chart is working, thank you for your quick help

[epcompany]

FDAX 03-14 not enabled for real time level

I'm getting this message in the log when I connect to Continuum.

[NinjaTrader_Brandon]

Hello epcompany,

Thanks for your post.

This indicates that you are not enabled for this instrument.

Please contact your broker for information about receiving real time data for the FDAX