Error building 3 renko chart

[dmking]

Well, I'm rebuilding my NT work space for, hopefully, the last time. THE ZEN FIASCO AND THE SUBSEQUENT NT PROBLEMS HAVE BEEN A NIGHTMARE.

After NT failed to load charts after a verrrrrrrrrrrrrrrrrrrrrrrry loooooooooooooooooooooong time and the crashed while consuming 3.5GB of RAM, I deleted all of the NT files, uninstalled NT and then created a fresh install.

To the point. I'm creating a new Renko Chart. Instrument ES 03-14; Days to load 60. I get a message that says, "Error on loading chart data for 'ES 12-13 Globex': Unable to load historical data: unknown instrument. ??????????

I created a new 30 minute chart with the same parameters with no problem.

Any one have any ideas as to why the Renko chart is behaving this way?

TIA

D

[NinjaTrader_ChristopherS]

Hello dmking,

Who are you connected to? This is displayed by green on lower left corner of the Control Center window.

[dmking]

Hi Christopher,

Thanks for responding.

Kinetick - Real Time Data Stream

D

[NinjaTrader_ChristopherS]

Hello dmking,

With Kinetick, when requesting tick data between the hours of 9:30am ET to 4:30pm ET you will have access to 8 days of historical tick data. If you request the data outside those hours the full 180 days is available. After you request the data, it will be downloaded to your historical database and cache, and you will be able to access this data at any time.

Requesting tick data consumes an extremely large amount of bandwidth and heightens data server loads. When bandwidth or server load is elevated to high levels, the result is that all data, including live data can be slowed down. Kinetick decided to make 180 days of tick data available, far more than other providers, and will not compromise the data by filtering it. Kinetick simply reduce any possibilities of overloading servers and bandwidth by limiting the amount of data available during peak trading time; the times that traders need data to be as fast as possible.

[dmking]

Thanks for clearing this up Christopher.

As usual, the NT support team is AWESOME!!

Regards,

D