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    #16
    Originally posted by smalltrader35 View Post
    I have being having the same problems with constant disconnecting at the market open/close and just now Fed announcement at 2pm. I am running the Rithmic feed into both Ninja and Sierra same pc and not one single disconnect from sierra but constant disconnect with Ninja.. I have upgraded to the latest version .21, did all I was asked to do by Ninja and still disconnecting during high volume times. Can anybody provide a solution?? Mattz, I have being told on the quite that Rithmic are randomly disconnecting SIM traders who are NOT placing LIVE ORDERS. Can you provide any insight into this?? I have a live funded account with Optimus/Vision but only use SIM as I am still learning this game. These constant disconnects over the past week DONT HELP us novice traders looking to make the leap from SIM to LIVE trading.
    If you have not yet, please contact us at support[at]ninjatrader[dot] com and we'll be happy to see what we can do for you.
    MatthewNinjaTrader Product Management

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      #17
      Originally posted by smalltrader35 View Post
      I have being having the same problems with constant disconnecting at the market open/close and just now Fed announcement at 2pm. I am running the Rithmic feed into both Ninja and Sierra same pc and not one single disconnect from sierra but constant disconnect with Ninja.. I have upgraded to the latest version .21, did all I was asked to do by Ninja and still disconnecting during high volume times. Can anybody provide a solution?? Mattz, I have being told on the quite that Rithmic are randomly disconnecting SIM traders who are NOT placing LIVE ORDERS. Can you provide any insight into this?? I have a live funded account with Optimus/Vision but only use SIM as I am still learning this game. These constant disconnects over the past week DONT HELP us novice traders looking to make the leap from SIM to LIVE trading.
      I have not heard of any NinjaTrader sim accounts that Rithmic disconnects. PLEASE avoid reading "Forum Gossip" and direct questions to Optimus or NinjaTrader.
      The fact that you are running 2 machines on your end is something that you should not do because it can consume a lot of resources.

      Rithmic always add more bandwidth to accommodate real live traders as more come on board.

      You may always call us directly so we can see what is the specific issue you are having. Also, a reread of this may help: http://www.optimusfutures.com/forum/...ement-log.html

      Respectfully,

      Matt Z
      Optimus Trading Group
      Last edited by Matt Z; 01-29-2014, 02:19 PM.

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