Static dom option missing

[markus3500]

I switched from mirus to interactive brokers and also added kinetick as data provider... I now noticed that my static dom option is gone. How do I get back?

[NinjaTrader_Brandon]

Hello markus3500,

Thanks for your post.

You will need to email your license key to sales[at]ninjatrader[dot]com saying you want to enable the Static SuperDOM
You can locate your license key under Help> License Key

[markus3500]

Does IB tack on the static dom fee when you trade say the ES. Seems that when I bring up the static dom it has my IB account listed and looks as if I can make a trade all though I have not purchased any tt credits.

[NinjaTrader_Kyle]

Hello,

No, TT credits must be purchased when using an Interactive Brokers based account.

[markus3500]

How long after purchase can they be used?

[NinjaTrader_Kyle]

Hello,

Credits should be available immediately after payment clears.

[markus3500]

where do I check how many credits I have?
What happens when I am in the middle of a round trip trade and run out?

[NinjaTrader_Kyle]

Hello,

1.) This is shown in the Help > NT Account menu.

2.) Additional credits would need to be purchased before additional orders would be accepted.

[markus3500]

Thanks Kyle,,,just purchased via paypal. Will these credits be available by the morning? it says up to 5 days.

[NinjaTrader_Kyle]

Hello,

So that I may further investigate please contact me by email at Sales AT NinjaTrader DOT com. In the message please include a link to this forum thread.